INTRODUCTION

For more than a decade BIHR is well-known for its training expertise and professionalism in the GCC region. Its successful accomplishment for vocational training projects is a testimony that unravel its achievements. With a variety of courses offerings accredited by international awarding bodies for the benefit of the human capital development along with its commitment with The Bahrain Economic Vision of 2030.

BIHR has trained more than 5000 candidates in various courses with the most reputed international affiliations and has placed them to different organizations at national and international levels.

New breakthroughs and initiatives are taken through corporate trainings by introducing fresh courses applicable to various industries and sectors. The quality management system at BIHR is at the level of excellence necessary for the development of learning society for personal and professional excellence.

COURSES OFFERINGS

Soft Skills

  • Selling Etiquettes
  • Selling Smarter
  • Customer Service Excellence
  • Effective Communication Skills
  • Working Well Under Pressure
  • Time Management: Get Organized for Peak Performance
  • Winning Edge - Negotiation Skills
  • Delegation - The Art of Delegating Effectively
  • Personal Branding and Self-Assessment
  • Business Ethics
  • Body Language Basics
  • Building Self Esteem
  • Diversity at Workplace
  • Stress Management
  • Positive Attitude
  • Business English
  • Work Safety
  • Stress Management
  • Emotional Intelligence
  • Conflict Management
  • Disciplined For Life
  • Quality Street
  • Postures and Movements
  • Receiver Simplified
  • Service Focused: An Attitude
  • Art of Deal
  • Empowering Self: Handling the Moment
  • Winning People : Art of Persuasion
  • Up Bucks
  • Engagement Talent
  • Communication Skills
  • Money Matters : P and L Analysis
  • Stop the Clock
  • Overcome Reactions: Selling Revealed

Management

  • The Trainers Skills
  • Hospitality Managers
  • Managing and Supervising People for TOMORROW
  • Time Management: an Individual’s success
  • Being a Leader
  • Managing Service & Quality in Hotels
  • Getting the Job Done -Empowering and Delegation Skills
  • Workplace Diversity
  • World Class Recruiting and Interviewing Skills
  • Empowering Today
  • Mentoring & Coaching in Hotels
  • Great Presenting Skills
  • The Appraising Skills
  • Negotiation for Results
  • Building Better Teams
  • Motivating Your Work Force
  • Conflict Resolution - Getting Along in the Workplace
  • Work Life Balance
  • Change Management
  • Performance Management - Managing Employee Performance
  • Anger Management
  • Supervisory Skills
  • Essentials of Product Management
  • Investing in Talent at Workplace
  • Problem Solving & Decision Making
  • Creating an Efficient Workforce
  • Human Capital Assessment
  • 21st Century Manager
  • Finance For Non Finance Manager
  • Managing the Moment : the Managing Supervisor
  • Can You Hear Me at the Back: Leadership skills
  • Explore and Engage: The Creative Trainer
  • Management Development Program

Sales

  • Why Not Sales?
  • Sales Value in the Hospitality Industry
  • Guest Selling: Opening Doors To Guest Needs
  • Anticipatory Selling
  • Product Launch Training

Financial

  • Financial Awareness for Non-Finance Hospitality Professionals
  • Profit and Loss Analysis

Hospitality

  • Leadership in Hospitality
  • Service Skills in Hospitality
  • Creating Excellence in Hospitality
  • Food & Beverage: Setting Operations to Profitability
  • Cost Control in the Hospitality Industry
  • House Keeping Management
  • Basic House Keeping Operations
  • What’s the Basic Food Hygiene Course
  • Food & Beverage Service – Full Program
  • Advanced Food Hygiene

Retail

  • Diploma in Retail Management
  • Certificate in Retail Operation
  • Visual Merchandising
  • Advanced Product Launch

Out of the Box Program

  • Power of One - Fire Walking
  • Outdoor Team Building
  • Interactive Drumming Session
  • Board Breaking
  • Arrow Bending

SEMINARS Events & Speakers

  • Les Hewitt

    Les Hewitt

    "The Power of Focus Coaching Program" (2015)

    a highly acclaimed series of workshops.  Author of an international best-selling book, The Power of Focus with three series added– The Power of Focus for Women, The Power of Faithful Focus and The Power of Focus for College Students.

  • Robin Sharma

    Robin Sharma

    Lead without a Title (2012)

    is the globally celebrated author of 11 international bestselling books on leadership including the ‘Greatness Guide’ and the ‘Leader Who Had No Title’.

  • Verne Harnish

    Verne Harnish

    “Mastering the Rockfeller Habits” (2014)

    author of this best seller with over 100,000 books printed. He is The GURU of fast growth companies. Those who listen GROW and SUCCEED… so listen… or read! He in undisputed expert in helping entrepreneurs grow their firms.

  • John Maxwell

    John Maxwell

    “The Five Levels of Leadership”

    The Proven Steps to Maximize Your Potential (2013).An international leadership expert, coach and author who has sold more than 21 million books. He is the founder of The John Maxwell Company and EQUIP, a non-profit organization that has trained nearly 6 million leaders in 177 countries worldwide. Each year he speaks to Fortune 500 companies, foreign government leaders, and diverse organizations such as the NFL, the United States Military Academy at West Point, and the United Nations.

  • Brian Tracy

    Brian Tracy

    “Maximum Achievement” (2013)

    Strategies and Skills That Will Unlock Your Hidden Powers to Succeed. He is a master of self – management skills development. In this treasure chest, he gives us an encyclopedia of inner wealth more knowledge – based, action – oriented, and relevant to today’s global achiever than any other source you can tap.

  • Jack Canfield

    Jack Canfield

    Author of “The Success Principles” (2013)

    How to Get from Where You Are to Where You Want to Be. He has taken all the most successful techniques for self – improvement and combined them with the unique insights he gained while building an $80 million business from nothing. Known as the concentrator genius.

  • Deepak Chopra

    Deepak Chopra

    2013

    “Life gives you plenty of time to do whatever you want to do if you stay in the present moment”.

  • Allan Pease

    Allan Pease

    Communication & Body language in Work place (2012)

    has been known internationally as “Mr. Body Language” since his definitive book with that title became a multi-million seller and the communication Bible for organizations worldwide.

  • Bob Urichuck

    Bob Urichuck

    Disciplined for Life (2011)

    is the author of two best-selling books, Online for Life: The 12 Disciplines for Living Your Dreams and Up Your Bottom Line. Bob has been recognized as an International Expert, named Consummate Speaker of the year (2000).

  • Tony Buzan

    Tony Buzan

    Creativity, Mind Mapping and Brain Capital Creation

    is a best-selling international author and inventor of the concept of ‘mind mapping’. He has delivered training workshops in all parts of the world.

  • Ron Kaufman

    Ron Kaufman

    Building a Service Culture that Sizzles and Succeeds

    is an internationally acclaimed educator and motivator for service culture and quality customer service, the author of the bestselling ‘Up Your Service!’ series and founder of UP Your Service! College.

  • Shiv Khera

    Shiv Khera

    ‘You Can Win’

    is founder of Learning Systems Inc., USA and a much sought after speaker and business consultant. His clients have included Lufthansa German Airlines, ANZ Grindlays, Bahamas Quality Council and Boehringer Mannheim.

  • Stephen Lundin

    Stephen Lundin

    ‘The Fish! Philosophy’

    is the author of the bestselling book, FISH!, which is a weekly. Wall Street Journal bestseller and monthly Business Week. He is a speaker on work culture, customer service and motivation.

  • David Naylorn

    David Naylorn

    Sales, Human Development and Management Consultancy

    has over 24 years’ experience in the fields of sales, human development and management consultancy in both the retail and financial services industries. David now provides specialized sales coaching and management development consultancy expertise to international organizations in major emerging marketplaces.

  • Keith Usher

    Keith Usher

    Sales, Recruitment and Management Development Training Solutions

    operates as an independent HR consultant in the Middle East and established Insight Learning Organization in 2003 of which he is the Managing Director. Since then Keith has provided sales, recruitment and management development training solutions to a wide variety of businesses including Dubai Duty Free and Dubai Development and Investment Authority (DDIA).

Seminars
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Out of box Training
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All
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Seminar 12
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Seminar 14
Seminar 15
Seminar 16
Seminar 17
Seminar 18
Seminar 19
Seminar 20
Seminar 21
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Seminar 24
Training 1
Training 2
Training 3
Training 4
Training 5
Training 6
Workshop 1
Workshop 2
Workshop 3
Workshop 4
Workshop 5
Workshop 6
Workshop 7
Workshop 8
Workshop 9
Workshop 10
Workshop 11
Workshop 12

TESTIMONIALS

This workshop made me realize that we are all human being and we commit mistakes, however there is always a room to correct and resolve it and keep going on until we are able to reach the peak of success. I would suggest to BIHR and the Academy to keep doing this event for people in the sector to always refresh our minds, adjust to the global trends and perform our tasks with the proper behavior and mind set.

thumb Tariq Roman
Gulf Hotel Bahrain.

I have learned how to keep our guests stay with us and exceed his expectations. We need more workshops like this.

thumb Ali Abdul Aziz Mohammed
The Westin.

It’s an awesome workshop. – Thank you BIHR and Emirate Academy.

thumb Vilas M. Bhosle
Elite Grande Hotel.

To be able to provide great service and handle guests complaints is what is really important for me as a hotelier. I would recommend this course to other hotels and staff who are not able to attend. Everything was great and it is an excellent training.

thumb Mohsen Yusuf Abdullah,
Radisson Blu, Diplomat Hotel Bahrain.

OUR PARTNERS