Retail is vital to a wide range of industries, from electronics and machinery to fashion, cosmetics and food. As skills and knowledge are transferable from one to the other, you can specialise in a particular industry, work across a number of different industries or even diversify into related fields, such as marketing, making it a dynamic and exciting industry for job seekers. The retail sector employs almost 16 million workers in many different types of positions. The Australian Retailers Association (ARA) has been the peak industry body representing Australia’s $258 billion retail sector which employs over 1.2 million people. The ARA Retail Institute is the leading national body providing for the education, consulting and professional development needs of the retail industry including: Retail Buying, Financials, Visual Merchandising, Marketing, Operations, and Sales and Service Strategy. The ARA Retail Institute houses a suite of both accredited and non-accredited training solutions. The ARA Retail Institute is committed to providing retailers with the skills and knowledge to develop the performance of their business and the talent that resides within. ARA Retail Institute programs and consulting sessions are designed and facilitated by industry leading specialists to ensure they are practical, current and relevant to the needs of the industry we represent.
SIRXCEG001 - Engage the Customer
SIRXCOM001 - Communicate in the Workplace to Support Team and Customer Outcomes
SIRXIND001 - Work Effectively in a Service Environment
SIRXIND003 - Organise Personal Work Requirements
SIRXPDK001 - Advise on Products and Services
SIRXRSK001 - Identify and Respond to Security Risks
SIRXWHS002 - Contribute to Workplace Health and Safety
FSKLRG09 - Use Strategies to Respond to Routine Workplace Problems
SIRRINV001 - Receive and Handle Retail Stock
SIRXSLS001 - Sell to the Retail Customer
SIRXIND002 - Organise and Maintain the Store Environment
SIRXIND004 - Plan a career in the retail industry
SIRXCEG001 - Engage the Customer
SIRXCEG002 - Assist with Customer Difficulties
SIRXCEG003 - Build Customer Relationships and Loyalty
SIRXCOM002 - Work Effectively in a Team
SIRXIND001 - Work Effectively in a Service Environment
SIRXRSK001 - Identify and Respond to Security Risks
SIRXSLS001 - Sell to the Retail Customer
SIRXWHS002 - Contribute to Workplace Health and Safety
SIRRINV002 - Control Stock
SIRRRTF001 - Balance and Secure Point-of-Sale Terminal
SIRXIND005 - Develop Personal Productivity
SIRRMER001 - Produce Visual Merchandise Displays
SIRXMKT001 - Support marketing and promotional activities
These programs are conducted in partnership with RTO 4049
Our campus have lot to offer for our students. Below is the most recent photographs of our campus.
To view more photos, visit our detail page